Track your order

Enter the tracking number from your shipping confirmation email to see where your parcel is.

Tracking number

Track

Where do I find my tracking number?

As soon as your order has shipped, you receive a shipping confirmation email with your tracking number. It is also on your order status page. Can't find the email? Check your spam or promotions folder.

My tracking hasn't updated in a few days

That is normal while your parcel travels between sorting centres. It can show no new scan for several days and then update all at once.

Need help?

Email support@elovialondon.com with your order number. We usually reply within 12–24 hours on business days.